1) There is a lot going on at the same time! Things move very fast at Expose…

…and at times, it can be overwhelming to keep up with what’s happening, especially if you’re not there every day.

I found three things that helped me stay on top of everything. The first was making a timesheet for every day that allowed me to plan out my tasks and hold myself accountable for time management.

The second was using Asana, which is an online tool that the whole office uses to track their tasks; this helped me make sure I didn’t forget anything and allowed me to tick off completed tasks easily.

Finally, if you aren’t sure where you’re at with something or need feedback—ask someone. The agency is a collaborative environment and we’re all here to help each other.

2) Client communication can be the make-or-break in executing successful digital marketing

I knew it was important to have clear communication with a client, but I didn’t realize just how important it was to be communicating frequently and establishing a client relationship with clear expectations on both sides. I saw firsthand how essential it was for both the business and the client to be discussing important decisions and what should be changed as a result, in order to make the best use of time and resources.  

3) Don’t be afraid to ask for questions or ask for help.

Everyone is super busy but they’re also super willing to teach you new things – you just have to ask! If you don’t ask the right questions—or any questions at all—you won’t get the answers you need and you won’t learn.

4) Using good organizational tools is important—and at Expose, there are lots of them!

I thought I was an organized person but Expose Media takes it to another level. There is an app for almost everything and I have gained a new appreciation for Google Docs after seeing how useful it can be. Make the most of your time here by learning how to use these organizational tools!

5) There are so many good places to go for lunch!

With a prime location of Brunswick Street, Expose’s office is right in the heart of eateries in Fortitude Valley. If I wanted a change from home-packed lunch, I was spoiled for choice—if I walked a few meters in either direction, there would no doubt be something I’d be interested in. My personal favorite was Reverends for their bagels and hot chocolate.

6) Your research skills will come in handy and you’ll learn a new thing or two

Expose Media has a range of different clients and when you need to make or write content for them, you can bounce around a variety of topics. You’ll find that before you even get started on the creating part, you’ll need to roll your sleeves up and do some research on the topic—whether it’s solar panels or children’s shoes, you’re bound to learn something new about a niche industry every day!

7) No one breathes down your neck while you work

When I first started, I was a little nervous that I would be closely monitored to make sure my work was exactly to the brief—this was my first time at an agency and I had no idea what to expect. I was pleasantly surprised to find that my mentor and co-workers trusted me to do my own work and to come to them for help if I needed. While I was given a list of things to do each day, there was no one harassing me to get things done; I had to work independently and that, more than anything, was the biggest motivator for me to hold myself accountable.

8) You’ll be more involved than you think

Even though I was an intern, I was expected to sit in on morning meetings where we would go through our active clients and discuss our strategies. During the meetings, we were encouraged to ask questions and give opinions, which was refreshing—I’ve heard horror stories of interns who did nothing but fetch coffee and do errands for their bosses, so it was great to feel valued and heard at Expose.

9) Nothing at university can quite prepare you for it

While there are definitely core skills I learned at university that have contributed to my work at Expose—such as how to write to a brief—I found that agency life was a whole new learning curve. At university, you get a whole block of time to learn through lectures and tutorials, then you get to go home and do your assignments; whereas at work, you’re working with real clients with different needs that you have to attend to during the working day. When you make mistakes at university, usually it only affects you and you have plenty of chances to try again, whereas at Expose you need to problem-solve more consciously and effectively.

10) Team lunches are the best…

(…especially when they involve Phil’s special Big Mac sauce!)

If you happen to be around for a team lunch, count yourself lucky. This is a golden time of day when the team gathers to eat lunch together and have a good laugh. One of the most rewarding parts of working at Expose as an intern has been getting to be a part of such a fun and dynamic team. It’s like being part of a family – everyone works together and welcomes each member into the fold to do their part.

All in all, my experience at Expose Media has been extremely rewarding and has taught me as much about myself as a worker as it has about the digital marketing industry. Thanks to this experience, I feel that I have grown and contributed to an agency that values me, and I count myself lucky to have been a part of the Expose team.

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